Privacy Policy
Last Updated: March 2025
At Ai-features, we get it. Your data matters. And honestly, the whole privacy thing can feel like reading a legal document written in another language. So we've tried to make this straightforward.
We're in the business of helping manufacturers understand AI applications. That means we sometimes need to collect information about how you use our site and what interests you. But we're not here to sell your data or spam you with irrelevant offers.
Quick question about your privacy? Reach out to us at info@ai-features.com or call +1 (210) 805-9393. We'll get back to you within two business days.
Information We Collect
What You Give Us Directly
When you sign up for our learning programs or reach out through contact forms, we collect basic stuff. Name, email, phone number, company details. Sometimes we ask about your role in manufacturing or what you're hoping to learn. This helps us tailor the educational experience.
- Contact information (name, email, phone number, mailing address)
- Professional details (company name, job title, industry sector)
- Educational interests and technical background
- Payment information when you enroll in paid programs
- Communications you send us (questions, feedback, support requests)
Information Collected Automatically
Like most websites, we use cookies and similar tech to see how people use our site. Which pages get the most attention? Where do visitors spend time? This helps us figure out what's working and what needs improvement.
| Data Type | What We Track | Why We Need It |
|---|---|---|
| Device Information | Browser type, operating system, device model | Ensure site works properly across different devices |
| Usage Data | Pages visited, time spent, click patterns | Improve site navigation and content quality |
| Location Data | IP address, general geographic location | Customize content for regional audiences |
| Referral Information | How you found our site (search, link, direct) | Understand which marketing efforts work |
How We Use Your Information
We're pretty focused on education and helping manufacturers navigate AI. Your data supports that mission. Here's what we actually do with it:
Program delivery: When you enroll in a learning program, we use your info to manage your participation, send course materials, track progress, and issue certificates. Pretty standard stuff.
Communication: We'll send updates about your program, answer your questions, and occasionally share information about new offerings that might interest you. You can opt out of marketing emails anytime.
Site improvement: Analytics help us understand what content resonates. If everyone's leaving after thirty seconds on a particular page, that tells us something needs fixing.
Legal compliance: Sometimes we need to keep records for tax purposes, contracts, or regulatory requirements. This is especially relevant for educational institutions.
We don't sell your data. Period. That's not our business model, and honestly, it's not something we'd feel good about anyway.
Data Sharing and Third Parties
We work with a handful of service providers to keep things running smoothly. But we're selective about who gets access to your information.
- Payment processors: When you pay for a program, companies like Stripe or PayPal handle the transaction. They see your payment info, but we don't store full credit card numbers on our servers.
- Email service providers: We use email platforms to send course materials and updates. These providers have access to your email address and name.
- Analytics services: Tools like Google Analytics help us understand site traffic. They collect usage data but not personally identifiable information in most cases.
- Cloud hosting: Our site and data live on secure cloud servers. The hosting company has technical access but contractual obligations to protect your information.
- Educational partners: If we collaborate with industry partners on specific programs, we might share relevant participant information with their permission.
All third parties sign agreements that require them to protect your data and use it only for the purposes we've outlined. If a provider doesn't meet our standards, we find someone else.
Your Privacy Rights
Under various privacy laws including those in the United States, you have certain rights regarding your personal information. And we take these seriously.
Access Your Data
You can request a copy of the personal information we hold about you. We'll provide it in a readable format within 30 days.
Correct Information
Spotted an error in your profile? Let us know and we'll fix it. You can also update most information through your account settings.
Delete Your Data
Want us to remove your information? We'll honor that request, though we may need to keep certain records for legal or contractual reasons.
Opt Out of Marketing
Every marketing email has an unsubscribe link. Click it and you're off the list. We'll still send essential program-related emails if you're enrolled.
Data Portability
You can request your data in a format that lets you transfer it to another service. This typically applies to information you've provided directly.
Restrict Processing
You can ask us to limit how we use your information in certain situations, though this might affect our ability to provide services.
To exercise any of these rights, send an email to info@ai-features.com with "Privacy Request" in the subject line. We'll need to verify your identity before processing the request.
Data Security
We use industry-standard security measures to protect your information. That includes encryption, secure servers, regular security audits, and access controls that limit who can see your data internally.
But let's be real. No system is completely bulletproof. We do our best to prevent unauthorized access, but we can't guarantee absolute security. That's why we also recommend you use strong passwords and keep your login credentials private.
What we do: SSL encryption for data transmission, regular security updates, employee training on data protection, restricted access to sensitive information, and regular backups.
What you should do: Use unique passwords, enable two-factor authentication if available, log out of shared devices, and notify us immediately if you suspect unauthorized access to your account.
Data Retention
We keep your information as long as it's needed for the purposes we collected it. Once you complete a program, we maintain your enrollment records and certificates for seven years. This is pretty standard for educational institutions and helps if you need proof of completion down the road.
Marketing data gets reviewed regularly. If you haven't engaged with us in three years, we'll either delete your information or anonymize it so it can't be traced back to you.
Some data needs to stick around longer for legal reasons. Tax records, for instance, or information related to disputes or investigations. We'll keep these only as long as required by law.
Cookies and Tracking
Our website uses cookies. These are small files stored on your device that remember your preferences and help us understand how you use the site.
- Essential cookies: These keep the site functioning. They remember your login status and basic preferences. You can't really opt out of these without breaking the site.
- Analytics cookies: Help us see which pages are popular and where people get stuck. We use this to improve the experience.
- Marketing cookies: Track whether you came from an ad or email campaign. Helps us know which outreach efforts actually work.
Most browsers let you control cookies through their settings. You can block them entirely, though some site features might not work properly if you do.
Children's Privacy
Our programs are designed for professional audiences and individuals aged 18 and older. We don't knowingly collect information from anyone under 18. If we discover we've accidentally gathered data from a minor, we'll delete it promptly.
Parents or guardians who believe their child has provided information to us should contact us immediately at info@ai-features.com.
Changes to This Policy
Privacy laws evolve. Our business practices change. Technology advances. So this policy might get updated from time to time.
When we make significant changes, we'll notify you by email if you're enrolled in a program or have an account with us. We'll also update the "Last Updated" date at the top of this page.
For minor updates like clarifying language or fixing typos, we'll just update the policy without formal notification. But we encourage you to review this page occasionally to stay informed.